Nelspruit Amenities

 

RECEPTION

We understand that your time is precious and therefore our reception is
          available to you 24 hours a day, seven days a week, contactable by dialling 9.

WI-FI/INTERNET CONNECTION

Please contact reception for instructions on how to connect to our Wi-Fi
          Network by dialing 9 on your telephone.

AIRPORT SHUTTLE

We offer airport shuttles 24/7 for you convenience. Please call reception
           to book your shuttle in advance. Shuttles to and from the airport are
           charged at R450.00 one way

DOCTOR/AXA SERVICES

           Please call reception for AXA/Accor contact numbers in case of any
           urgent medical emergencies.

DEPARTURE

The departure time is 11.00 am If you would like to extend your stay or
           depart later, please call reception to check availability as well as extra
           charges.

ELECTRICITY/LOADSHEDDING

Our hotel is powered by generators, if we are in loadshedding the
          generator will start up in seconds after the power turns off. If you would
          like more information regarding loadshedding times please contact
          reception.

LAUNDRY SERVICE

A laundry box can be found in your room with a list of services with prices. If you

          would like your laundry delivered on the same day, please take your box with the

          completed list to reception before 9.00. Please dial 9 and contact reception before

          9.00 am to collect laundry in order to receive same day service. Laundry services

          are provided 7 days a week.

LOST AND FOUND

 Found items are kept in our lost & found according to legal requirements.

           Shipping to you is at your own cost.

LUGGAGE STORAGE

Luggage storage available at the reception desk for safe keeping.

ALL LOYALTY PROGRAMME

Become a member of Accor ALL Loyalty Programme. Earn valuable points or

          climb the ladder and benefit from exclusive hotel offers, attractive benefits and

          perks worldwide on accommodation, as well as food and beverage. Join our bonus

          program by scanning the QR code (available later in this document).

ROOM ORDERING

         Our In Room Dinning menu is available from 7.00 am till 8.30 pm.

         Please contact the restaurant to place your order.

WAKE UP CALLS

Please contact the reception to schedule your wake up call, should you require.

NON-SMOKING HOTEL

All guest rooms and public areas within our hotel are strictly non-smoking
          according to legal legislation. This includes cigarettes, e-cigarettes,
          vapes and hubbly bubblys and any other substance.

          Please make use of outdoor dedicated smoking areas.

          We appreciate your compliance, however failing will result in a serious
          payable fine.