Midrand Amenities
RECEPTION
Our biggest priority is to make sure your stay is comfortable, if you need
any assistance please dial 9 and our reception will be able to assist you.
WI-FI/INTERNET CONNECTION
Our unlimited Wi-Fi connection is available 24/7. Please connect your
devices to Accor, and accept all prompts on our landing page. If you need
assistance connecting to our Wi-Fi connection please call reception.
ADAPTOR/INTERNATIONAL PLUG
We offer International/adaptor plugs from reception at a refundable deposit of R250.
PHONE CALL CHARGES
Your room telephone is able to make in-house and out-house calls. All
out-house calls will be charged at R3.85/min for local calls to your room
account. If you would like to open your phone line please call reception
to do so.
HEATER/AIRCONDITIONING
All our rooms are equipped with Heating as well as Airconditioning. If you
need assistance with turning either on, please call reception and we will
be happy to help.
AIRPORT SHUTTLE
We offer airport shuttles 24/7 for your convenience. Please call reception
to book your shuttle in advance. Shuttles to and from the airport are
charged at R 550.00 one way.
DEPARTURE
The departure time is 11.00 am. If you would like to extend your stay or
depart later, please call reception to check availability as well as extra
charges.
ELECTRICITY/LOADSHEDDING
Our hotel is powered by generators, if we are in loadshedding the
generator will start up in seconds after the power turns off. If you would
like more information regarding loadshedding times please contact
reception.
LAUNDRY SERVICE
A laundry box can be found in your room with a list of services with prices. If you
would like your laundry delivered on the same day, please take your box with
the completed list to reception before 9.00. Please dial 9 and contact reception
before 9.00 am to collect laundry in order to receive same day service.Laundry
services are provided 7 days a week.
LOST & FOUND
Found items are kept in our lost & found according to legal requirements.
Shipping to you is at your own cost.
LUGGAGE STORAGE
Luggage storage available at the reception desk for safe keeping.
ALL LOYALTY PROGRAMME
Become a member of Accor ALL Loyalty Programme. Earn valuable points or
climb the ladder and benefit from exclusive hotel offers, attractive
benefits and perks worldwide. Join our loyalty program today by scanning
the QR code further down the page.
NON-SMOKING HOTEL
All guest rooms and public areas within our hotel are strictly non-smoking
according to legal legislation. This includes cigarettes, e-cigarettes,
vapes and hubbly bubblys and any other substance.
Please make use of outdoor dedicated smoking areas.
We appreciate your compliance, however failing will result in a serious
payable fine.
WAKE UP CALLS
Please contact the reception to schedule your wake up call request.